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Frequently asked questions (FAQ)


How do I know you are not scammers?

We are authorised reseller of such famous brands like Kalpa Pharmaceuticals, Dragon Pharma, Singani Pharma, Gen-Shi Labs, Geneza Pharmaceuticals,Balkan Pharmaceuticals and Sciroxx. You can verify us buy checking on their official web sites. When checking please try to input "xroids.to" or "xroids.to" with or without "www", DO NOT INCLUDE the "http://" part.

Another way of getting more information about us, you can find on bodybuilding related forums, and interacting with users that have had already experience with us. You'll be amazed by the positive feedback you will find there.

We really encourage you to test our gear by placing a small order, as we do not have a minimal order. The safe delivery of our genuine and legal steroids is GUARANTEED.

How to place an order?

There are several steps you need to take to place an order on Xroids.
Step 1: Create an account. Invent a log-in name and password. For security reasons, make sure the log-in name does not contain parts of your real name or e-mail address.
Step 2: Log-in into your account. In order to be able to place an order you need to sign in into your account. To view the different categories of products on our site you may click here.
Step 3: After you have found the product needed, select the amount and click on "Buy Now" button.
Step 4: You are now in the "Shopping Cart", click "Continue Shopping to add more products, or "Check Out" button if you are ready to go.
Step 5: Get acknowledged with the site's terms and conditions, if you agree and accept them, click on the "Continue" button.
Step 6: Fill in the shipping information. Please make sure the delivery address is correctly introduced as we will not be held responsible for delivering the order to an incorrect address, nor we will reship the order.
Step 7: Verify. Prior to clicking on the "Continue" button, double-check the introduced shipping information.
Step 8: Verify the status of your order and get ready to pay.

How do I edit my order after it has been placed?

You have the option to make changes in the order in case you haven't submitted payment yet. To be able to edit the order, please log into your account, choose order ID, then click on "Edit Order". If you have already paid for your order, however it hasn't been yet shipped out, please create a ticket and ask customer support to make the needed changes. In order to provide you with qualitative assistance, please always specify the issue and the order ID when referring to the customer service support.

Is there a minimum order amount limit?

We've designed this online store especially for your comfort and easy usage, so we haven't fixed any minimum order amount limit. You are free to order whatever you want in any quantity. Do not hesitate to place your order and we'll be glad to take care of the rest.

What payment methods do you accept?

We accept different payment methods.

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